​Aftercare — We're Here After the Sale Too
At Lens and Frames, our brand ethos includes not just providing you with eyewear but also ensuring aftercare for your eyes and your purchases. We provide maintenance, advice and care for your spectacles through a bouquet of services that include spectacles repair and a lot more.
Do Your Glasses Need Repair?
We offer the following services free of cost at any Lens & Frames store:
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Re-adjusting and alignment of spectacles — frames shift over time; we'll set them right
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Fixing loose ends — temple arms that wobble or feel unstable
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Nose pad replacement — worn or missing nose pads replaced on the spot
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Tips replacement — the small but important rubber tips on your temples
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Minor adjustments and repairs — general fixes to keep your glasses comfortable and functional
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Consultation — not sure what's wrong? Just bring them in and we'll take a look
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Eyewear Maintenance: Lens and Frames
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At Lens and Frames we know that it is critical to ensure your eyewear is in perfect condition to provide you with the best vision and protection for your eyes. Timely advice and routine eye exams too must be part of your eye-care regime. Our aftercare services looks into details and includes replacement of nose pad for spectacles, glasses screw repair and consultations.
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You Don't Have to Be a Lens & Frames Customer
These services are available to everyone — even if you purchased your spectacles elsewhere. If your glasses need attention, just walk into your nearest Lens & Frames store and we'll do our best to help.
When Something More Serious Comes Up
If you notice the lens coating peeling, a frame that repeatedly goes out of shape, or a fit that never seems right no matter the adjustments, don't put up with it. Come in and speak to us. We'll assess the issue honestly and advise on the best course of action — whether that's a repair, a replacement, or simply a professional re-fit.
Good eyewear should be comfortable from morning to night. If yours isn't, let's fix that.
Visit your nearest Lens & Frames store — no appointment needed for aftercare services.
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